Contact information
Contact Us
If you have any questions regarding our wooden weaving looms, yarn kit contents, age recommendations, order status, shipping, or returns, please contact our customer concierge team. We aim to respond to all inquiries within 24 to 48 business hours.
| Store Name: | Playful Loom |
| Website: | playfulloom.shop |
| Email: | support@playfulloom.shop |
| Phone: | +61 8 9510 8000 |
| Business Address: | 1 Echidna Entrance, Dawesville WA 6211, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AWST) |
Important Note: The physical address listed above is for corporate administrative operations only. Please do not dispatch returned craft kits, loom frames, or parcel packages to this address without obtaining an authorized return warehouse address and RMA document from our support team first.